This English text is provided for information only. If it differs from the Turkish text, the Turkish text prevails.
If you can access the app, delete the account immediately from Profile. If you cannot sign in, use the SMS-verified form below.
Service provider and contact
Liyova services are provided by Hasan Eksi (Lone), registered with Setbaşı Tax Office under tax number 3300731863, at Dikkaldırım Mah. 2. Halis Sok. No:15 Kat:3 D:4 Osmangazi/Bursa, Türkiye, info@liyova.com, +90 507 858 50 83. “Liyova” or “Service Provider” in these documents means this business.
1. Delete immediately in the app
- In the Liyova mobile app, open Profile > Account and data > Delete account.
- Verify your identity with the 6-digit code sent to your registered phone.
- Confirm Permanently delete account. If you used Sign in with Apple, the Apple authorization is revoked as part of the flow.
This removes only the Liyova app sign-in account, linked identities, all active sessions, device notification tokens, notification preferences and the profile-photo link. It does not delete or cancel dues, accruals, debts or payment history and does not release an amount owed. The account can no longer be used in the app.
2. Web request if you cannot access the app
Enter your registered email and Turkish mobile phone below. A request is not created until the 4-digit SMS code is verified. Never send your password, card details or SMS code through another channel.
The request is recorded as a support case. After the account match is verified, the Liyova sign-in account is deleted and can be followed with the reference number. Use the Data Subject Application for broader statutory privacy requests.
3. Data deleted and data that may be retained
| Data group | Action |
|---|---|
| Sign-in account, identity-provider links and sessions | Deleted or permanently revoked |
| Device token, notification preferences and profile photo | Deleted or unlinked from the account |
| Dues, debt, payment and accounting records | Not deleted; deleting the account does not extinguish a debt. They remain with site management for financial and legal retention duties |
| Unit, residency, request, visitor and management records | May be retained for the operational or legal period controlled by site management |
| Security and audit records | May be retained for a limited period for abuse, disputes and legal obligations |
Liyova deletes account and security data for purposes it determines. Site management is controller for unit, dues and management records it maintains; applicable correction or deletion requests for those records should also be directed to that management.
4. Timing, security and contact
In-app deletion is applied immediately after verification. Web requests are completed within applicable legal periods after identity and account matching. If an external identity provider has a temporary service failure, Liyova access is disabled immediately and external identity cleanup is completed securely.
For questions and request tracking, contact Hasan Eksi (Lone), registered with Setbaşı Tax Office under tax number 3300731863, at Dikkaldırım Mah. 2. Halis Sok. No:15 Kat:3 D:4 Osmangazi/Bursa, Türkiye, info@liyova.com, +90 507 858 50 83.